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Intercom Brand Identity

A website-derived reference for Intercom: observed colors, typography, components, and assets extracted from https://intercom.com/. This snapshot is not official brand guidance. Verify current values and usage permissions with the original source.

Download JSON
Primary
#DF2020
Accent
#DF2020
Body Font
Georgia
Heading
Georgia

Color Palette

Brand palette extracted from https://intercom.com/.

primary
#DF2020
rgb(223, 32, 32)
accent
#DF2020
rgb(223, 32, 32)
background
#FFFFFF
rgb(255, 255, 255)
textPrimary
#111111
rgb(17, 17, 17)
link
#DF2020
rgb(223, 32, 32)

Typography

Each font links to its Google Fonts page where available.

primary
Georgia
heading
Georgia
Saans, Saans Fallback, ui-sans-serif, system-ui, sans-serif
Not found on Google Fonts? Agent Instructions that you can follow if you have permission to use the fonts:

CharacterQuilt.com suggests this flow that can help:

1. Open the company's homepage in a browser with DevTools open.
2. In the Network tab, filter by "Font" (or by extension: woff2, woff, ttf, otf).
3. Hard-reload the page and click around (pricing, blog, careers) — some weights only load on specific routes.
4. For each captured font URL: right-click → Save As to download the file locally.
5. View the page's CSS (DevTools → Sources, or curl the stylesheet URLs) and copy out the matching @font-face declarations. Rewrite each `src: url(...)` to point to your local file path.

Programmatic alternative: load the URL with Playwright or Puppeteer, listen for `response` events whose `Content-Type` starts with `font/`, and write the body to disk. The CSS extraction step is the same.

Only do this if you have permission to use the brand assets — most proprietary fonts are licensed and may not be redistributable.

Visual Assets

Intercom logo
Logo
Intercom favicon
Favicon
Intercom social image
Social Card

UI Components

Live previews rendered using Intercom's actual button styles.

buttonPrimary
background #111111 textColor #FFFFFF borderRadius 4px shadow none
buttonSecondary
background #FAF9F6 textColor #111111 borderColor #111111 borderRadius 4px shadow none

Brand Personality

Tone: modern Energy: medium Audience: businesses looking for AI-driven customer support solutions

Intercom Brand in the Wild

Real-world brand assets, ads, campaigns, and marketing materials.

Frequently Asked Questions

What is Intercom's primary brand color?

The website extraction recorded #DF2020 as the primary color for Intercom. This is an observed website value, not a verified official brand specification.

What font does Intercom use?

The extraction detected Georgia as a primary typeface on https://intercom.com/. Other pages or materials may use different fonts.

Does Intercom use a light or dark theme?

The captured website used a light color scheme, with a recorded background of #FFFFFF. The current website may differ from this snapshot.

Where can I find Intercom's logo?

The logo asset recorded from https://intercom.com/ is included in the machine-readable JSON profile linked above. Check the original source for the current asset and usage permissions.

How was this brand profile generated?

This profile was extracted from https://intercom.com/ using the Firecrawl branding extraction API, which inspects the live page's CSS, fonts, color tokens, and component styles. It is not affiliated with or endorsed by Intercom.

Methodology

Brand data on this page was extracted from https://intercom.com/ using the Firecrawl branding extraction API, which extracts website design information. An extraction date was not recorded for this profile. The source site may have changed since the snapshot was captured, and a redirect may lead to a different company or product. Brand-in-the-wild images were found using image search. Cached previews link to original third-party sources. This page is published by CharacterQuilt and is not affiliated with or endorsed by Intercom.

Machine-Readable Profile

Direct endpoints for agents, designers, and tooling. No login or auth required.

{
  "colorScheme": "light",
  "fonts": [
    {
      "family": "Georgia",
      "role": "body"
    }
  ],
  "colors": {
    "primary": "#DF2020",
    "accent": "#DF2020",
    "background": "#FFFFFF",
    "textPrimary": "#111111",
    "link": "#DF2020"
  },
  "typography": {
    "fontFamilies": {
      "primary": "Georgia",
      "heading": "Georgia"
    },
    "fontStacks": {
      "heading": [
        "Saans",
        "Saans Fallback",
        "ui-sans-serif",
        "system-ui",
        "sans-serif"
      ],
      "body": [
        "ui-sans-serif",
        "system-ui",
        "sans-serif",
        "Apple Color Emoji",
        "Segoe UI Emoji",
        "Segoe UI Symbol",
        "Noto Color Emoji"
      ],
      "paragraph": [
        "Serrif",
        "Serrif Fallback",
        "ui-serif",
        "Georgia",
        "serif"
      ]
    },
    "fontSizes": {
      "h1": "80px",
      "h2": "54px",
      "body": "16px"
    }
  },
  "spacing": {
    "baseUnit": 4,
    "borderRadius": "0px"
  },
  "components": {
    "buttonPrimary": {
      "background": "#111111",
      "textColor": "#FFFFFF",
      "borderRadius": "4px",
      "borderRadiusCorners": {
        "topLeft": "4px",
        "topRight": "4px",
        "bottomRight": "4px",
        "bottomLeft": "4px"
      },
      "shadow": "none"
    },
    "buttonSecondary": {
      "background": "#FAF9F6",
      "textColor": "#111111",
      "borderColor": "#111111",
      "borderRadius": "4px",
      "borderRadiusCorners": {
        "topLeft": "4px",
        "topRight": "4px",
        "bottomRight": "4px",
        "bottomLeft": "4px"
      },
      "shadow": "none"
    }
  },
  "images": {
    "logo": "data:image/svg+xml;utf8,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20fill%3D%22none%22%20viewBox%3D%220%200%2036%2037%22%20class%3D%22h-8%20w-8%22%20data-fc-idx%3D%220%22%3E%3Cpath%20fill%3D%22currentColor%22%20d%3D%22M31.171%2020.31c0%20.321-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856V9.5c0-.32.125-.629.35-.856a1.19%201.19%200%200%201%201.693%200c.225.227.351.535.351.856zm-.416%207.49c-.158.16-4.61%203.91-12.775%203.91S5.393%2027.98%205.205%2027.82a1.2%201.2%200%200%201-.414-.811%201.2%201.2%200%200%201%20.276-.87%201.19%201.19%200%200%201%201.682-.13c.069.051%204.047%203.31%2011.221%203.31s11.182-3.279%2011.222-3.309a1.21%201.21%200%200%201%201.692.13%201.2%201.2%200%200%201-.119%201.67zM4.78%209.5c.017-.322.16-.624.398-.839a1.2%201.2%200%200%201%20.868-.31c.296.016.574.143.783.355.208.213.331.495.345.794v10.79c0%20.32-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856zm6.006-2.4c.018-.322.161-.624.399-.839a1.2%201.2%200%200%201%20.868-.31c.295.016.574.143.782.355.209.213.332.495.346.794v16c0%20.321-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856zm6.037-.6c0-.32.126-.629.35-.856a1.19%201.19%200%200%201%201.694%200c.224.227.35.535.35.856v17.4c0%20.32-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856zm5.937.6c0-.32.126-.629.35-.856a1.19%201.19%200%200%201%201.694%200c.224.227.35.535.35.856v16c0%20.321-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856zM31.497.5H4.502a4.4%204.4%200%200%200-1.716.334%204.5%204.5%200%200%200-1.458.972A4.561%204.561%200%200%200%200%205v27c.003.594.121%201.182.349%201.73.228.549.56%201.046.979%201.464s.913.748%201.458.972a4.4%204.4%200%200%200%201.716.334h26.995a4.4%204.4%200%200%200%201.715-.333%204.5%204.5%200%200%200%201.457-.97A4.557%204.557%200%200%200%2036%2032.01V5a4.56%204.56%200%200%200-1.324-3.19%204.5%204.5%200%200%200-1.455-.974A4.4%204.4%200%200%200%2031.508.5%22%20style%3D%22fill%3A%20rgb(0%2C%200%2C%200)%20!important%3B%22%2F%3E%3C%2Fsvg%3E",
    "favicon": "https://www.intercom.com/intercom-marketing-site/favicons/favicon.ico",
    "ogImage": "https://www.intercom.com/intercom-marketing-site/img/social/default.jpg",
    "logoHref": "https://www.intercom.com/"
  },
  "__llm_logo_reasoning": {
    "selectedIndex": 0,
    "reasoning": "Selected #0 because it is located in the header, is visible, and links to the homepage, matching the brand 'Intercom'.",
    "confidence": 0.9,
    "source": "llm"
  },
  "__llm_button_reasoning": {
    "primary": {
      "index": 0,
      "text": "Start free trial",
      "reasoning": "Button #2 ('Start free trial') has a strong call-to-action text and uses a dark background (#111111), making it stand out as the primary CTA."
    },
    "secondary": {
      "index": 1,
      "text": "View demo",
      "reasoning": "Button #3 ('View demo') has a different background color (#FAF9F6) and serves as a secondary action, complementing the primary CTA."
    },
    "confidence": 0.95
  },
  "personality": {
    "tone": "modern",
    "energy": "medium",
    "targetAudience": "businesses looking for AI-driven customer support solutions"
  },
  "designSystem": {
    "framework": "custom",
    "componentLibrary": ""
  },
  "confidence": {
    "buttons": 0.95,
    "colors": 0.9,
    "overall": 0.925
  },
  "__llm_metadata": {
    "logoSelection": {
      "llmCalled": true,
      "llmSucceeded": true,
      "finalSource": "llm",
      "rawLogoSelection": {
        "selectedLogoIndex": 0,
        "selectedLogoReasoning": "Selected #0 because it is located in the header, is visible, and links to the homepage, matching the brand 'Intercom'.",
        "confidence": 0.9
      }
    },
    "buttonClassification": {
      "llmCalled": true,
      "llmSucceeded": true
    }
  }
}

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